How to Close an Online Community Without Hurting Your Brand

Closing an online community should not be undertaken lightly. It can send a strong -- but wrong -- message about your…


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A Day In The Life Of A B2B Online Community Manager

The B2B online community manager role requires many communication skills, a willingness to be a master-servant to both…


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Social Media Insecurity? Try Our Maturity Model Prescription

Many enterprises suffer from a little-documented condition known as "social media insecurity." These anxiety-plagued…


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Building Employee Communities

Community champions within an enterprise can be hard to find. They are far too busy delivering results to wave their…


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10 Rules For Online Community Success

As social is an emerging trend, many have put down their soapboxes to talk about online communities. Consequently,…


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Thought Leadership Is The New Currency Of Online Professional Collaboration

Social media has finally broken through the "party-girl ceiling" and entered a new, higher level of utility. While some…


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SNCR Research Findings Highlight the Evolution of Social Business

I am proud to introduce the results of the 2nd annual New Symbiosis of Professional Networks research study by The…


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Knowledge Networks: How To Avoid Information Marriages of Convenience

To succeed, professionals need to collaborate. It's always been this way -- especially for professional services…


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How B2B Companies Are Using Online Communities to Get Closer To Their Clients

Business-to-business companies have always needed closer relationships with their customers than business-to-consumer…


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