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Leader Networks Blog

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Case Study

Spotlight on SPS Commerce: How An Online Community Strengthened Customer Support

B2B Online CommunityCase StudyBest PracticesSupport community


by Vanessa DiMauro

Spotlight on Hitachi Data Systems’ Online Community for Partners, Developers and Customers

True online community successes are cause for both…

B2B Online CommunityCase StudySocial Business


by Vanessa DiMauro

Spotlight on Cognizant’s B2B Online Community

B2B online customer communities are often the elusive queen…

B2B Online CommunityCase Study


by Vanessa DiMauro

Social Insurance- Getting Back To The Basics Of Relationships

B2BStrategySocial CustomerOperationsBest Practices


by Vanessa DiMauro

A Small Organization Creates a Big Community Success Case Study: ASCA’s SCENE for School Counselors

B2B Online CommunityOnline CommunityB2BCase StudyBest PracticesCustomer Intimacy


by Vanessa DiMauro

Eureka! A Strong Social Business Model by AMEX

Case StudyOperations


by Vanessa DiMauro

Keeping The B2B Customer Satisfied: Why Companies Need Online Communities

B2B Online CommunityCase StudyBest Practices


by Vanessa DiMauro

How B2B Companies Are Using Online Communities to Get Closer To Their Clients

Business-to-business companies have always needed closer…

B2B Online CommunityCase StudyCustomer Intimacy


by Vanessa DiMauro

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