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Leader Networks Blog

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Social Customer

Why Inclusive Marketing should be on Your Agenda for 2016

Your guide to doing inclusive marketing - the right way!

B2BSocial CustomerBest PracticesCustomer IntimacySocial Business#socialgoodSocial Mediasocial media marketingCustomer experienceSocial SellingMillennialsDiversity


by Jessica Fish

Gender vs. Generational Divide Tops Findings From The Social Consumer Study

In our latest study, The Social Consumer, we explored the…

Social Customer


by Vanessa DiMauro

From like, to want, to need to love… The Social Consumer Research Study

Who do you trust? How do companies break through the…

Social CustomerResearch#socialgood


by Vanessa DiMauro

Cloud Computing’s Future: Better Online Customer Care?

Cloud technology is the future. Most of us celebrate the…

B2B Online CommunitySocial Customer


by Vanessa DiMauro

Social Business and Leader Networks Evolution

The world of social business continues to evolve. No one…

B2B Online Community#CMGROnline CommunityB2BStrategySocial CustomerOperationsBest PracticesResearch


by Vanessa DiMauro

Why Your Doctor Can’t Be Your Online Friend

Social CustomerBest Practices


by Vanessa DiMauro

Connecting The Dots On The Social Experience Through Digital Unification

So no to social media muddle and focus on the customer…

#CMGRSocial CustomerOperationsBest Practices


by Vanessa DiMauro

Why Online Content Must Answer The “So What?” Question For Members

Online communities which enable learning and draw directly…

B2B Online Community#CMGRSocial CustomerBest Practices


by Vanessa DiMauro

Thanksgiving Recipe: Social Media Soup

A funny but accurate recipe for social media soup

#CMGRStrategySocial Customer


by Vanessa DiMauro

Why Branded Online Community Delivers On Social Customer Care

MetricsCase StudyStrategySocial CustomerOperationsBest Practices


by Vanessa DiMauro

What Did You Find? New Social Tools = New Business Rules

$1.2 Billion for a social network platform – yowza!

Social CustomerOperations


by Vanessa DiMauro

Insights Into The Social Mind

Social CustomerResearch


by Vanessa DiMauro

Social Insurance- Getting Back To The Basics Of Relationships

B2BStrategySocial CustomerOperationsBest Practices


by Vanessa DiMauro

Are You Ready For A Discussion Or Do You Want To Have A Monologue?

Social CustomerCustomer Intimacy


by Vanessa DiMauro

Does Your Company Inspire Trust? How Online Communities Can Help!

B2B Online CommunitySocial CustomerCustomer Intimacy


by Vanessa DiMauro

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