Cloud technology is the future. Most of us celebrate the speed and efficiencies it brings. But customer satisfaction will determine its ultimate success. To achieve that will require raising the bar on replicating the human touch using online community and social business techniques. I know it can be done, and the success stories will lead this transformation to new heights.
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Social Media and Cloud Computing: A Call to Action for IT Leaders
Two days of some of the most influential speakers in IT, and a room full of the top IT executives… Read More