Client Results

Leader Networks Industry Experience

Leader Networks has worked with clients across a broad range of industry sectors on their social business initiatives (listed alphabetically)

Financial Services

Faced with tough competition and steep regulatory requirements, financial service firms and their industry partners have entered social business online with a certain amount of caution. Despite this, financial services companies have leveraged social business initiatives such as online communities for two-way conversations, online customer care, client relationship management and new product development. Leader Networks has helped our financial services clients extend their trusted advisor role to a range of constituencies for personal and private interaction for general advice, peer community interaction and professional networking. Our clients include Thomson Reuters, Manning & Napier Information Services, Trader Monthly and Fidelity.

Healthcare and Life Sciences

When lives are at stake – and response times are short – the ability to interact with and learn from your constituents is invaluable. Despite stringent regulatory and cultural considerations, life science and healthcare firms are adopting social business techniques to acquire and distribute critical medical experience information online. Leader Networks has built public communities for health-oriented sites, private, membership-only networking and knowledge-sharing communities for healthcare professionals, and internal private communities for project team and executive collaboration. Our clients include Conisus, Diversified Communications, Sermo, The Children’s Hospitals Association, The Global Health Delivery Project at Harvard University, Vecna and WEGO Health.

Legal & Law Enforcement

Selected by LexisNexis to guide the creation of Martindale Connected, Leader Networks played a crucial role in building this unique, pioneering and award-winning private online community for corporate counsel. In addition, Leader Networks provided strategic guidance and best practice training for legal marketers and firms seeking to utilize social media and online community to increase awareness through thought leadership, brand development and collaboration. Leader Networks also participated with LexisNexis in the creation of the largest private online knowledge network for Federal, state and local law enforcement officers.

Media and Publishing

No industry has felt the impact of social business online more directly than B2B media, where content and conversation go hand-in-hand. Still, few organizations have the online experience to transform their traditional publishing practices into successful social business initiatives that complement and support broad media business goals. Leader Networks has built successful online communities and professional networks that enable media, analyst, and publishing organizations to engage with their audiences in fully collaborative ways online. The results? Better content, fresh insights, more engaged subscribers and audience members, and additional online revenue streams. Our clients include the Gerson Lerhman Group, The Advisory Council, Thomson Reuters, TowerGroup and WBUR.

Professional Services

Professional service providers must sustain their relationships with clients throughout a lengthy sales cycle. One approach is to use social business programs to provide a continuing connection to past, current and prospective clients, showcasing the firm’s thought leadership and customer care capabilities. Leader Networks has helped create several online communities and networks that help professional service firms engage with their clients. Our clients include Carlisle & Gallagher Consulting Group, CSC, Digital Influence Group, Larstan Business Reports, Palladium Group, Patricia Seybold Group and ZS Associates.

Technology

A challenge for many technology organizations is providing world-class tech support and product development resources to customers and business partners. Using online communities to integrate service, sales and R&D activities creates an ongoing dialogue online that supplements existing offline experiences such as trade shows and user groups, and accommodates the global 24×7 workplaces of today’s technology leaders. Our social projects have included employee collaboration, developer crowd-sourcing and thought leadership as well as customer support communities for firms such as Agilent, Cisco Systems, Cognizant, EMC, HAPAX, Hitachi Data Systems and HP.


Clients Results

Cisco Systems (case study)

We have worked with Cisco on multiple projects over the years – spanning digital strategy, social selling, partner and distributor marketing, and thought leadership content.

Read the full case study here.

Royal Dutch Shell

Royal Dutch Shell collaborated with us to address its social business, influence, and communication strategies.

Cognizant

We helped Cognizant advance its client community strategy, relaunch the community, and drive business impact.

Kronos (case study)

We helped Kronos leverage the power of the social web to develop an online community that delivers world-class customer support.

LexisNexis Martindale-Hubbell

We partnered with LexisNexis Martindale-Hubbell on a digital transformation initiative that resulted in the world’s largest online community of legal practitioners.

Thomson Reuters

Thomson Reuters has worked with us on multiple digital strategy engagements related to its financial line of business and suite of online communities.

IANS (case study)

IANS partnered with Leader Networks to examine the feasibility, and potential impact, of a customer engagement program for CISOs.

Read the full case study here.

Palladium Group, Inc.

We helped the Palladium Group, one of the world’s most influential strategy firms, develop its digital engagement strategy and online community.

LexusNexis Accurint (Case Study)

We worked with LexisNexis to create the first and only online community for federal, state, and local law enforcement professionals.

Read the full case study here

Wego Health

Working with Wego Health, we designed a digital strategy as well as an engagement and operating model that enables the company to connect patient advocates with the pharmaceutical industry.

BDO

We developed a strategic marketing framework and go-to-market (GTM) plan for their newly formed Center for Healthcare Excellence & Innovation.

Social Media Today

As Social Media Today’s research partner, we helped the company develop innovative digital products and services that drive new revenue streams.

The Children’s Hospital Association

The Children’s Hospital Association came to us to develop and implement a digital strategy to promote deeper connections with its customers and business partners.

Global Health Delivery Project at Harvard University

Using our Online Community Scorecard, we helped Harvard refine and strengthen the strategy for an online community that helps professionals improve global healthcare.

Hitachi Data Systems

As a long-term partner to HDS, we helped the company launch HDS Community and continue to serve as a strategic advisor to drive community growth.

Institute of Food Technologists

IFT partnered with Leader Networks to help it drive member value and participation.

LexisNexis

We worked with LexisNexis to launch a community for law enforcement investigators and analysts from federal, state, and local agencies.

Carlisle & Gallagher

We partnered with CG to explore the merits of creating an internal online community that would promote knowledge sharing among its consultants – and ultimately improve client delivery.

Diversified Business Communications

Diversified Business Communications brought us in to develop a strategic framework for a brand new digital channel.

Conisus

We joined forces with Conisus to define and develop an online community for oncologists.

Gerson Lehrman Group

We worked with Gerson Lehrman Group to redefine its member engagement platform and define the strategy, goals, and metrics for its online community.

Insurity

Insurity turned to us to develop the community strategy and operational model for its customer community.

ExtensionEngine

Leader Networks’ expertise helped us make sense of social media marketing.

Manning & Napier Information Services

The leadership team brought us in to explore the power of digital communities and the impact they could have on its business.

Tsoi/Kobus and Associates

We helped the firm refine its marketing strategy and create and operationalize its social and digital strategy.

Additional Clients

  • Agilent Technologies
  • Babson College
  • BDO
  • Boston College
  • CMX Media
  • DNN
  • EMC
  • Engstrom Institute
  • Extension Engine
  • Fidelity
  • Get Satisfaction
  • Goldman Sachs
  • Higher Logic
  • IANS Research
  • IdealWave
  • IHS
  • Insightrix
  • ITSMA
  • J-Robert-Scott
  • Jigsaw
  • Jive Software
  • Kovarus
  • Kronos
  • National Conference of State Legislators (NCSL)
  • Newsela
  • Open Amplify (HAPAX)
  • Optaros
  • Oracle
  • Pandora Media
  • Patricia Seybold Group
  • PPL Public Partnerships
  • SAP
  • Sermo
  • Siemans Healthineers
  • The Advisory Council
  • TowerGroup
  • Trader Monthly
  • WBUR
  • VECNA
  • World Bank
  • WEGOhealth
  • ZS Associates

Newsletter Opt In. Stay in the Loop!

Subscribe to our blog to get articles emailed to you.