Leader Networks is a strategic research and consulting firm that helps companies use digital customer experience to gain competitive advantage. We work with clients to develop digital business strategies, launch new digital products and business models, create and grow online communities, and craft social selling campaigns and operations. Our efforts pay off – by enabling organizations to better engage their customers, drive new product and service innovations, reduce costs, and boost shareholder value.
Our clients include some of the world’s best-known companies – from Cisco Systems, Hitachi, Hewlett-Packard, and Royal Dutch Shell to Fidelity, Thomson Reuters, Cognizant, and the World Bank. They also include leading organizations like The Children’s Hospitals Network and LexisNexis Martindale Hubbell.
Leader Networks was established in 2006 by Vanessa DiMauro, a recognized authority on digital business and online communities.