Vanessa DiMauro

Predictions for digital transformation in 2017

“The Business Impact of Online Communities” study

Digital strategies and programs can help your channel partners deliver more value.

The Big List of B2B Online Customer Communities is the most comprehensive list of online B2B customer communities in…

Social media's value to CMOs for competitive advantage

The first step to becoming an effective social seller is to understand that social selling is a complement to…

The customer has been king for a while, but he certainly hasn’t had a castle. To date, there hasn’t been a single,…

New Research Report: Keys to Community Readiness and Growth. Of the more than 400 marketing and community practitioners…

Social Business Strategy Map

Beautiful. Visionary. Witty. Feminist. Passionate. Loved. Robin Fray Carey danced on the stage of life. She changed…

This infographic helps community managers ask the right questions and deliver the right results.

For years, social media marketers have had tools like Hootsuite, Sprinklr, and Hubspot to do their work faster and…

But when it comes to using social media to build business relationships, many women come up short. They question what…

A new study to find the keys to community readiness and growth

Don't let your customer community be a liability for your brand!