Why Community Engagement is Imperative for AI Success

Imagine this world where our community interactions are fueled by AI and humans together. The better the community gets…


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How To Increase User Engagement in your Online Community

Every member goes through four stages of activity within an online community: being online, doing online, acting online…


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Are You Sure You’re Working With The Right B2B Influencer?

Influencer marketing in the B2B world is a viable strategy, and there are real influencers out there who can help you…


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Why KM is Your Super Power

Remember back in January when I predicted that, in 2018, more and more companies would hire knowledge managers? My…


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10 Digital Marketing Predictions for 2018

Vanessa DiMauro, CEO of Leader Networks has released her marketing predictions for 2018. The quick take is 1.…


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Digital Transformation Tools Take A Backseat To Strategy

Too many marcom tools to deal with? What's a #CMO to do? Start with strategy says Vanessa DiMauro, CEO of Leader…


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What Can Jive-X Users Expect from Lithium Acquisition?

If you run an intranet, or a customer or partner community, you may have been following the recent M&A activity in the…


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6 Ways Online Communities Boost Business

How do online communities help business? It’s a simple question without simple answers. During an SMT Live tweetchat…


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A New Look At Loyalty In The Age Of Digital Disruption

Because customers can engage digitally with companies at lightening speed, they expect the same in return.


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SNCR Takes On Fake News

The Conference Board’s SNCR Fellow Community is researching fake news to explore businesses’ contribution to the…


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Online Community Success Metrics – New Guide and Framework

To help community leaders link community performance with business impact – we created a new guide and framework: “How…


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Will your association still be here tomorrow? The answer may depend on digital…

With the rise of digital technologies, the potential for associations to reach and engage more members has grown…


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Hidden in Plain Sight: Why Some Online Communities Make More Money

In our latest research study, “The Business Impact of Online Communities,” we found that almost half (49%) of…


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The Business Impact of Online Communities: New Study and Framework

Communities generate revenue, save money and advance competitive advantage. Find out how with this new research study…


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What does customer intimacy really look like?

Our events were unique because they delivered something our customers couldn’t get anywhere else.


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