Leader Networks is a strategic research and consulting firm that helps clients develop social business strategies and create B2B online communities that deliver tangible results. Our Founder and CEO, Vanessa DiMauro, is one of the foremost social business strategists in the world. Leveraging extensive research findings and applied domain expertise, we work with companies to share best practices, create social strategies, develop sustainable business models, and shape user engagement in ways that help companies extend their business model by launching and growing online communities.
While many organizations are using social media as an extension of their web-site, we realize there is much more at stake: From social CRM, customer intimacy and retention to customer service, product enhancement, new product development driven by real client needs, supply chain management, and a more powerful thought leadership agenda to fuel sales. We can help surface opportunities that enhance key business processes and align with business objectives.
Focused business approach: Working with some of the largest enterprises in the world, Leader Networks specializes in providing social business strategy and operational & technical guidance for organizations seeking to leverage social business and B2B online community best practices.
Extensive and relevant background: While focusing exclusively on social business, our research agenda and consulting credentials span numerous industry sectors including healthcare, technology and professional services – and we are proud to have worked with organizations ranging from start-ups to Fortune 500 companies.
Best in class offering: We are recognized thought leaders in social business and building B2B online communities. We teach, speak, write and blog and work around the globe in advocating the unique opportunities associated with social business. Most of all, we are pleased that our clients have won many awards for the work we have delivered in partnership with them.
Our social assessment, workshop orientation and community roadmap offer a comprehensive approach to defining the business opportunity, designing the social experience, conducting market validation, designing and building the community platform, developing the go-to-market strategy, executing beta and public launch, and growing membership while measuring and managing performance. Whether your opportunity is developing deeper relationships through collaboration with internal teams, customers, partners, or suppliers our mission is to surface the social business strategy that aligns with your operational processes and supports your strategic objectives.
Just in ....
Read our latest Forbes article "The Private Social Network: It May Just Be What Your Company Needs."
Leader Networks and the Society of New Communications Research launch a new research study "Social Business Benchmarks Program."
In this November 2011 feature article on Computerworld, Vanessa DiMauro offers best practice guidelines for how organizations can manage social media crisis resolution.
Vanessa DiMauro, along with other industry experts, discuss the different models of online community. Listen to the Audio replay >
Leader Networks is proud to present a Social Media Strategy Map to help companies define a winning social media strategic program. Use this map - which is based in the Balanced Scorecard Methodology - to begin your organizational planning.
Leader Networks Essential Reading
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